Policy and Privacy for Junior Researcher Coach
Junior Researcher Coach is a website that provides researcher skills development through one to one online coaching sessions. We are based in Lebanon and we respect your privacy and are committed to protecting your personal information. This policy and privacy explains how we collect, use, share and protect your personal information when you visit our website or use our services.
What information do we collect?
We may collect the following types of personal information from you:
- Contact information, such as your name, email address, phone number and location.
- Payment information, such as your credit card details, billing address and transaction history.
- Coaching information, such as your goals, challenges, feedback and progress.
- Communication information, such as your messages, comments, reviews and testimonials.
- Technical information, such as your IP address, browser type, device type, operating system and cookies.
How do we collect your information?
We may collect your personal information from various sources, such as:
- When you fill out a form on our website or contact us by email, phone or social media.
- When you sign up for our newsletter or other marketing communications.
- When you book a coaching session or purchase a coaching package or other products or services from us.
- When you participate in our coaching sessions or other activities or events.
- When you provide feedback or testimonials or leave comments or reviews on our website or social media platforms.
- When you browse our website or use our online platform or tools.
Why do we collect your information?
We may use your personal information for various purposes, such as:
- To provide you with our coaching services and products and to communicate with you about them.
- To process your payments and to issue invoices and receipts.
- To improve our website, platform, tools and services and to customize them according to your preferences and needs.
- To send you newsletters, promotions, offers, surveys and other marketing communications that may interest you.
- To respond to your inquiries, requests, complaints or feedback.
- To monitor and analyze our website traffic, performance and usage.
- To comply with our legal obligations and to enforce our terms and conditions.
How do we share your information?
We may share your personal information with third parties in certain circumstances, such as:
- With our coaches, contractors, service providers and partners who help us provide our coaching services and products and who perform functions on our behalf, such as hosting, payment processing, analytics, marketing, communication and customer support.
- With other users of our website or platform who may view your comments, reviews, testimonials or feedback or who may interact with you during coaching sessions or other activities or events.
- With law enforcement authorities, regulators, courts or other parties when required by law or when necessary to protect our rights, property or safety or the rights, property or safety of others.
- With other parties with your consent or at your direction.
How do we protect your information?
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. These measures include:
- Using secure servers and encryption technologies to store and transmit your personal information.
- Limiting access to your personal information to only those who need it to perform their duties.
- Training our staff and coaches on data protection and privacy practices and policies.
- Reviewing our security practices and policies regularly and updating them as needed.
However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your password and login details confidential and for notifying us immediately if you suspect any unauthorized access or use of your account.
What are your rights?
You have certain rights regarding your personal information, subject to applicable laws. These rights include:
- The right to access your personal information that we hold about you and to request a copy of it.
- The right to correct any inaccurate or incomplete personal information that we hold about you.
- The right to request the deletion of your personal information that we hold about you when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
- The right to object to or restrict the processing of your personal information for certain purposes, such as direct marketing or profiling.
- The right to withdraw your consent to the processing of your personal information at any time when the processing is based on your consent.
- The right to complain to a data protection authority if you are not satisfied with how we handle your personal information or if you believe that your rights have been violated.
To exercise any of these rights, please contact us using the contact details below. We may ask you to provide proof of your identity and to provide more information about your request. We will respond to your request within a reasonable time and in accordance with applicable laws.
How do we use cookies and other tracking technologies?
We may use cookies and other tracking technologies, such as pixels, web beacons and scripts, to collect and store information about your visit to our website or use of our platform or tools. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
We may use cookies and other tracking technologies for various purposes, such as:
- To remember your preferences and settings and to customize our website, platform, tools and services according to your needs.
- To enable certain features and functions of our website, platform, tools and services, such as logging in, booking sessions, making payments and accessing content.
- To measure and analyze our website traffic, performance and usage and to improve our website, platform, tools and services.
- To deliver relevant and personalized ads, offers and content to you on our website or on other websites or platforms.
You can control and manage cookies using your browser settings. You can choose to block or delete cookies or to receive a notification when cookies are set. However, if you disable cookies, some features and functions of our website, platform, tools or services may not work properly or may be unavailable.
How do we update this policy and privacy?
We may update this policy and privacy from time to time to reflect changes in our practices, policies or legal obligations. We will notify you of any material changes by posting a notice on our website or by sending you an email. We encourage you to review this policy and privacy periodically to stay informed about how we collect, use, share and protect your personal information.
How do we contact us?
If you have any questions, comments or concerns about this policy and privacy or how we handle your personal information, please contact us using the following details:
Junior Researcher Coach info@junioresearcher.coach
We will do our best to address your issue and resolve it in a timely manner. write a policy and privacy for our website Junior Researcher Coach which specialized in researcher skills development through one to one online coaching sessions. Our company is based in Lebanon.